General Questions

We currently ship via UPS to the 48 states within the continental United States. At this time, we are not able to ship to Hawaii, Alaska or internationally.

We offer flat-rate shipping within the United States. Merchandise is shipped for a flat-rate shipping cost of only $5. 

The shipping rate for our ice cream is based on the shipping location within the U.S. Shipments to MI, IN, IL, WI, and OH have a flat-rate shipping fee of $20. All other states have a flat-rate shipping fee of $40. At this time, we are not able to ship to Hawaii, Alaska or internationally.

Ice cream deliveries are shipped via Next Day Air. Merchandise and apparel are shipped via UPS Ground and will arrive within 2-7 days of your order being shipped. Please allow up to five days for order processing. We will ship your order as soon as possible, and you will receive an email with tracking information once an order has shipped.

All sales are final. Once an order is placed, it cannot be changed.

If there are any issues with your order, please contact us at shop@hudsonvilleicecream.com.

Can’t find the answer to your question? Please email us at shop@hudsonvilleicecream.com! Someone will respond to you within 48 hours.